A talented communications professional with extensive experience in the design, implementation, testing MEF CE-2.0 services. Project management of complex solutions in L2 networks utilizing copper, coax, and fiber technologies via SONET, TDM, DWDM, and Ethernet MEF base technology. Detail oriented, works independently with minimal supervision and a passion for coaching team members. A team player who, enjoys challenges, flourishes in a fast-paced environment where service excellence, on-time delivery and ownership are expected.  Ardent automation supporter, constantly looking for ways to improve service delivery, reduce costs and consistent service provisioning.

 

 

Summary

·   20+ years of experience in Enterprise and Carrier network support.

·   Skilled Engineer with extensive experience project managing, designing, provisioning, pricing and implementing Layer 1 and Layer 2 telecom services.

·   Prior CCNA certified. 

·   Hands on experience provisioning networks for SONET and Ethernet deployment.

·   Experience with Process improvement.

 

WORK EXPERIENCE

 

Comcast (TekSystem)                                                                                       Febuary 2017 to Present.

· Provision circuits for Comcast customers using ENS, EVPL, EDI.

· Meet deadlines for completing orders.

· Ensure design is accurate and complete.

· Customers include mostly Verizon and ENA.

 

 

Comcast (TekSystem)April 2014 to Dec 31, 2016.

Mt. Laurel, NJ.

 

Senior Circuit Designer

· Product Engineering Development Group.

· Experience in design and provisioning of Ethernet circuits, EVC, on a carrier services network for Enterprise and Cell Backhaul customers.

· Support Service automation development. Provide engineering support for development of Carrier Class Services using Cramer: MPLS, VPLS, 802.1ad, S-VLAN, C-VLAN, and L2 Transport.

· Utilize modeling tools (JIRA, CRAMER, IP Control, and CCS Tools) to troubleshoot, replicate and resolve production issues.

· Provide root cause fault identification, analysis skills, critical thinking, ability to separate and troubleshoot layer 2 technologies and connectivity.   

· Design, develop, and implement configuration using MEF standards.

· Knowledge and experience to provision Ethernet circuits, both Martini and Kompells, using MPLS based on Pseudo Wire L2VPNs’ circuits. Services include Metro Ethernet and Cell Backhaul using Ciena, Juniper and Cisco routers/switches.

· Supported Topologies includes EoHFC, Cell backhaul, ENS (E-Lan), EVPL, EPL, EDI, Wholesale, and Type ll. Market infrastructure Metro, Regional, and Continental Metro Ethernet and Wide Areas Networks.

· Able to work effectively in a group, provide help and support to other divisions of the company.

 

 

Ritter Communication (Contract)Sep 2013 to April 2014.

Millington, TN.

 

Senior Equipment Engineer

·   Project management tasked with placing the Ritter’s newtwork into MetaSolv.

·   Meet point originate from AT&T OC-192 (Tellabs 5500). Use Metasolv to create Parent/Child paths to breakout the OC192 and OC48 rings from the Tellabs 5500 to STS01, OC3, T1 positions on the mainframe.

·   Inventory all central office and all remote sites. Placing all equipment into MetaSolv: including bays, relay racks, equipment, fiber and copper patch panels, and outside plant.

·   Migrate approximately 1100 special circuit records from 3x5 inch notecards into MetaSolv.

·   Assign Metasolv IP to OCCAM, Channel Bank Adtran, and Nortel equipment.

·   Reference the CLR/DLR as required completing individual T1 circuit design.

·   Create complete configuration in MetaSolv for all circuits.

·   Use MetaSolv Provisioning:  Connection Summary, Additional Detail, CLR/DLR Design daily.

·   Use MetaSolv Actions: Equipment, Facility, Premise Equipment, and Cable Pair daily.

·   Links in my Navbar: Connection Design, Cables, Equipment Types, Network Elements, Equipment Specifications, Equipment Inventory, Terminal Locations, Network Locations, End User Locations, and Geographic Area.

 

 

Windstream Evansville, IN. (Contract)June 2012 to July 2013.

 

Project Engineer/Detail Engineer

·   Provisioned carrier service circuits, Metro Ethernet, SONET, DWDM, using Cisco 15454 Transport Controller, Optelian, Transmode, and Accedian products.

·   Manage the activities of internal operations and local operation groups to ensure proper planning, communications and implementation of solutions.

·   Communicate customer requirements to other cross-functional technical teams and project stakeholders to achieve project results.

·   Communicate project status including dependencies to management in order to set and meet expectations.

·   Develop a relationship with other departments and serve as primary point of contact for any discussions regarding the project status and deliverables with the customer as well as with management.

·   Perform critical path analysis for projects to calculate, identify and manage aspects of the deployment and mitigate risk. Resolve and/or escalate issues in a timely fashion.

·   Use IPPLANNER to assign IPs to new networks deployed for Ethernet hub and spoke topology and point to point circuits.

·   Responsible for the additions, rearrangements and removals at the Collocation, Customer Premise (CP), POP, and Access facilities.

·   Order Bill of Materials (BOM) for all projects and coordinated the install date with field operations manager or contractor’s project manager.

·   Provided engineering and installation design work order package (IPACK) to Operations for installation and activation to turn up the new circuit.

·   Write method of procedure (MOPS) to include DWDM balancing circuits using Optelian and Transmode; slotting/removing 15454 cards, optic ports, M6 shelf’s, and power.

·   Write MOP for Cisco and Accedian EtherNIDs.

·   Management of data and equipment using Metasolv, Visio network and facility drawings.

·   Update Central Office, Colo, Carrier_Hotel Visio drawings showing placement of new/removal equipment and fuses.

·   Understanding of Collocation and Carrier Hotel MMR, cross connect and demarcation procedures.

·   Understanding of DWDM technologies and capacity allocation.

 

AT&T (Contract)February 2010 to December 2011.

Project Manager/RAN Engineer

·   Maintain inventory, Fiber to Cell, utilizing Granite/Granite Works/Xpercom system.

·   Design base station to MSC backhaul and interMSC transport.

·   Design and implement excel macro program to automate installation of new cell sites cell using Granite; replacing manual entry of each site into Granite inventory database. Primary key was USID. The program was 100% complete and required no Granite manual manipulations. Also, program could upload multiple sites into Granite at same time.

·   Responsible for network deployment - Metro-E projects for Northeast Region.

·   Manage cross team communication to make sure all the priority & critical issues were resolved.

·   Mentor the team on newly established network design standards.

·   Identifying missing equipment in network and making sure it was inventoried.

·   Corrected inventory to eliminate discrepancies in Granite Reports as per NRM Standards.

 

Windstream (Formally Denver & Ephrata Communications)Dec 1994 to Feb 2010.

Oregon Pike, Brownstown PA.

Network Services Engineer2002 to 2010

·   Service provider for selling services using T1, T3, STS3, OC48, SONET, Metro Ethernet, DLC, and EoHFC networks.

·   Design these special circuits using copper, fiber, wireless, and coax initial ordering from Sales Engineer through deliver, test and turn-up and closing out the order to commence billing.

·   Built 32 individual Ethernet/SONET rings; responsible for each service order accepted from Sales to final turn-up including but not limited to scheduling, design layout (Visio & Granite), closing service order, ordering equipment.

·   Maintain inventory for all sites utilizing inventory database (Granite/Xng/Xpercom) system.

·   Accountable, per PAF (Regulatory), for approximately total annual capitol $500k in capital expense FY 2006 - 2010, for 32 fiber rings deployed using Metro Ethernet and SONET.

·   Generate report for regulatory why projects are over/under projected allowable funds (PAF). Close out PAF accounts upon job completion.

·   Use XNG (Granite) database and VISIO on a daily basis to track the 32 Ethernet and SONET rings.

·   Responsible for assigning and tracking all IPs and VLANS for deploying new metro Ethernet circuits.

·   Perform data analysis and reconciliation on our Metro rings capacity utilizing capacity management tools for new services and bandwidth constraints on Ethernet

·   Worked with Sales Engineers to understand client needs, review engineering packages for cost and planning, then design and deploy project.

·   Designed and implemented voice and data over fiber for expanding product suite; identified where to insert new customer on the fiber rings to maximize facilities.

·   Responsible for designing and implementing network migrations and rolls.

·   Configure CLI for new and existing Cisco switches.

·   Design circuits providing network design using a thorough knowledge of SONET based applications including OC3 through OC192 ring configurations.  DS-0, DS-1, DS-3, STS-1, OC-1, OC-3, OC-12, OC-48, 10/100/1Gig.

·   Write the Method of Procedures (MOP) for Cisco 3750 and Cisco 15310 switches.

·   Work closely with Verizon, Frontier, Qwest, Sales Engineers, Central Office technicians, outside plant engineers, and installers.

·   Design and procure equipment Gigabit Passive Optical Network (xPON) to the Premise (FTTP) using 711, 740 ONT, and Bec Modem,

·   Design and procure equipment Dynamic Communications Package (DCP) using Adtran 924, G6 Gateway, and Cisco 7600.

·   Design and procure equipment for Digital loop Carrier (DLC) using Calix, Adtran and AFC equipment, etc.

·   Transfer all manual paper records (CO equipment & special circuit records) into the XNG database for bpth Buffallo Valley telecom and D&E Communications.

·   Utilize capacity management tools for the AFC backplane for new DSL customer growth. Check T1 design db loss, Ohms to see if repeater is required.

·   Work with I&R and NOC to resolve trouble tickets.

·   Special order special cables showing electrical pin-out and mechanical Amphenol plug working with vendor Cable Con’s design engineer to meet design parameters, obtain new part number and cost. Added new cables to D&E inventory system.

·   Exchange ASR meet-points with Verizon for ordering of new cellular location circuits using least cost routing techniques.

 

Network DSL Engineer 1999 – 2002

·   Took ownership of process from sales to turn-up to ensure all new DSL customers installations were completed on-time and to customer satisfaction. Handled all escalated trouble issues to 100% satisfactory resolution.

·   Designed, wrote, and implemented a Visual Basic (VB) application for auto assigning and tracking new, existing, and removing IPs.  Securely maintained user name/passwords for all our DSL customers.

·   Designed, wrote, and implemented Cold Fusion application, using the Internet, to access DSL VB database for after hours from remote NOC DSL tech support location.

·   Wrote Nortel DSM scripts to analyze central office/remote traffic. Produces 5-year facility forecast to accommodate the trunk forecast and project equipment requirements for central office and remote offices.

·   Troubleshot slow ADSL speeds for all customers working out of the Landis Store Remote Office to improper grounding from the DSLAM to Common ground on the Central Office main frame.

·   Worked directly with field techs troubleshooting DSL circuits: slow speeds, drop connection utilizing the DSL Network Management System “signal to noise ratio” (S/N) meter that was built into the application.

·   Provide engineering and technical assistance to DSL field technicians and customers.

·   Open and close trouble ticket, dispatch all craft personnel to resolve DSL trouble tickets.

·   Maintained T1 and LMD traffic study using CBSi’s CTS200 application; write scripts to interface to DMS switch for special switching studies.

·   Rotational 24/7 on-call manager.

 

Outside Plant Facilities and Layout Engineer. 1997 – 1999

·   Engineered facility layouts for outside plant: new housing developments, office complexes, existing and new cable feeds, and plant maintenance.

·   Field work included: staking pole lines, anchors, and pedestals; marking new bury service cable feed routes. Attend field meetings with electric company outside plant engineers.

·   Developed, wrote, and implemented automated Excel Macro program, which was implemented by Supervisor to communicates capacity requirements internally to drive capital budget and planning for equipment and facilities; replacing manual calculations process for estimating man-hours and total material cost.

 

Call Center Tester. 1994 – 1997

·   Provide first and second tier support for resolution of over 10,000 trouble tickets per year.

·   Dispatch both I&R and PBX technicians.

·   Analyze the line test for AC/DC, ohms and capacitance readings from CO line card to customer equipment. Relayed analysis to field techs to add in trouble shooting.

 

US Navy ETN2 1975-1981

 

EDUCATION

 

·   2001-2005 University Maryland Baltimore County, Baltimore, MD – Coarse work towards Master Information Science. (Note 2 classes remaining to graduate)

·   1986 University Oklahoma, Bachelor Science Electrical Engineer, Norman OK

·   2001 Albright College, Reading PA – Coarse work in Business Management.

·   1981 Gavilan Community College. Gilroy CA; Associates degree in Electronic Technology.

·   SQL training - University Penn State Berks County Complex.

·   Autocad training - University Penn State Berks County Complex.

 

Certifications

 

CCNA 2005-2008

EIT Oklahoma 1986

 

 

Awards & Recognition

 

FOCUSED RECOGNITION 02-28-2013

Thanks for your detailed engineering and field help on Ruby Tuesday and meeting this executive escalation. Great job. Thank you.

Brian R Vanyo, Director-Engineering

 

 

2) To: Forrest and Rehan,

I wanted to send you over an example of the excellent work Kevin is doing during our JIRA tests.  Not only did he confirm the group name issue is valid, but he found the portion of code missing from Jason’s template.

 

Great work, Kevin!

 

 

Brian Malik

Sr. Product Development Engineer